At WHISKERS WOW, our mission is to provide the highest quality and most innovative products to enhance the lives of pets and their owners. We are dedicated to promote responsible pet ownership and positively impact the lives of pets and their owners.
We encourage you to do your due diligence when ordering our products. Returns are normally not supported however in case of damaged or defective products, we offer a 14-day money-back guarantee. Please check out our Refund Policy for more information.
Enjoy the convenience of Free Worldwide Shipping at our store.
We accept payment by credit card (Visa, MasterCard, American Express) and via the PayPal.
Tracking will be available 3 days after your order. Please do reach out if you haven’t received yours after 7 by contacting support.
Each order is unique, as a result the processing time depends on several things; the type of order, when you placed it, country etc. Keep in mind that once order is made you cannot make any changes.
However, here’s what you can expect from shipping:
- UK 7-10 Business Days
- EU 7-10 Business Days
- US 7-10 Business Days
- South America 10-15 Business Days estimate
- Asia 10-15 Business Days estimate
- Africa 10-15 Business Days estimate
- Australia & New Zealand 10-15 Business Days estimate
*we can't guarantee shipping times because we depend on our shipping partner.
Please refer to our Refund Policy on this matter.
The prices displayed on our site are tax-free , which means you may be liable to pay for duties and taxes once you receive your order. For further details of charges, please contact your local customs office.
Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us and we are not responsible for delays caused by the customs department in your country.
